0843 770 5030
Contact RBS telephone banking by calling 0843 770 5030 or 0345 900 0400. Lines are open 24 hours a day, 7 days a week.
The telephone banking service offered by RBS can be used to manage your bank accounts and to make payments and transfers.
RBS Telephone Banking Numbers
| DEPARTMENT | NUMBER |
|---|---|
| RBS Telephone Banking | 0843 770 5030 |
| Accounts in England | 0345 900 0300 |
| Accounts in Scotland | 0345 900 0400 |
| Accounts in Wales | 0345 900 0400 |
| Hard of Hearing Minicom | 0800 404 6161 |
| Overseas Callers | +44 131 242 0017 |
RBS Telephone Banking Opening and Closing Times
| DEPARTMENT | NUMBER |
|---|---|
| RBS Telephone Banking | 24-hours, 7 days a week |
| Accounts in England | 24-hours, 7 days a week |
| Accounts in Scotland | 24-hours, 7 days a week |
| Accounts in Wales | 24-hours, 7 days a week |
| Hard of Hearing Minicom | 24-hours, 7 days a week |
| Overseas Callers | 24-hours, 7 days a week |
Call RBS to Register for Telephone Banking
If you do not have RBS telephone banking and you would like to register or activate this on your account, call 0345 722 2345 for accounts in Scotland, or 0345 301 0896 for accounts in England and Wales. Please note: these are the numbers to register for telephone banking.
Call Instructions: When you call either of these numbers, follow the instructions your phone gives you. Registering for telephone banking takes around 5 minutes.
RBS Automated Telephone Banking Number
Automated telephone banking can be used to check your account balance, to make a payment to a payee, to transfer money between your accounts, and more. The number for RBS automated banking is 03457 24 2424 for accounts in Scotland, 0345 900 0400 for accounts in Wales, and 0345 900 0300 for accounts in England.
Call instructions: When you call either of these numbers: Press 1 for automated balances, payments and transfers. Press 2 to talk to a UK-based customer service advisor about your account. Press 3 to talk to a customer service advisor about loans and overdrafts.
RBS Telephone Numbers for the Hard of Hearing
If you are hard of hearing and you are already registered for telephone banking, call RBS on 0800 404 6161. Or, to register for telephone banking, call RBS on 0800 404 6160 for accounts in Scotland, 0800 0681 289 for accounts in Wales and 0800 0923 201 for accounts in England. These numbers are Freephone Minicom numbers.
Call Instructions: When you call either of these numbers, you will be asked to select from relevant numerical options on your keypad. Simply select the options that are most relevant to you, or hold to be transferred to a customer service advisor.
RBS Phone Banking 0843 770 5030
If you are looking for the RBS phone banking number or the RBS digital banking phone number, call 0843 770 5030 or 0345 900 0400. Or, if you are looking for the RBS business banking phone number, call 0843 770 5030 24 hours a day, 7 days a week.
RBS digital banking phone number 0843 770 5030
If you have a query about your digital banking account, call 0345 900 0400 or 0843 770 5030 if you are in the UK, or +44 131 242 0017 if you are overseas, to speak to an RBS customer advisor.
RBS Help and Support
Visit the RBS Support Centre for help with security, accounts, debit cards, credit cards, loans, payments and transfers. Here’s some useful articles to get you started:
- Reporting fraud: https://www.supportcentre-rbs.co.uk/Searchable/913214602/Reporting-Fraud.htm
- Credit Card statements: https://www.supportcentre-rbs.co.uk/Searchable/946415902/Why-do-I-see-a-service-temporarily-unavailable-message-when-I-request-Credit-Card-statement.htm
- Forgotten log-in details: https://www.supportcentre-rbs.co.uk/Linked/ContextualHelp/913226422/I-ve-forgotten-my-log-in-details-for-Digital-Banking-what-should-I-do.htm
To locate your nearest RBS branch or cash machine, visit this page.
RBS Mobile App (For Mobile Banking)
Did you know that you can manage your bank accounts, make payments and transfers, perform mobile top-ups and find cash stations near you with the RBS mobile app? It’s free to download, and it’s available on the Apple App Store (for iPhone and iPad) and the Google Play Store (for Android smartphones and tablets). Here’s the links:
RBS Office Locations
Write to RBS at any of the following addresses:
RBS Head Office Address
RBS,
36 St Andrew Square,
Edinburgh,
EH2 2YB.
RBS Complaints Address
RBS,
PO Box 594,
Chatham,
ME4 9DP.
RBS Edinburgh Address:
Gogarburn,
175 Glasgow Road,
Edinburgh,
EH12 1HQ,
T: +44 131 626 3263.
RBS on Social Media
Send a message to RBS on social media through these mediums:
Twitter – Facebook – Google Plus – YouTube – LinkedIn
About Royal Bank of Scotland
Royal Bank of Scotland is a subsidiary of The Royal Bank of Scotland Group plc. With over 700 branches and several million customers, they are one of the largest banks in the whole of the United Kingdom. They serve personal, private, business, corporate and international clients, with a sole focus on financial and investment products. These include: Current accounts, student accounts, child bank accounts, savings accounts, loans, mortgages, home, life and car insurance, investments and credit cards.
Key People
- Chairman of the Board: Howard Davies
- CEO: Ross McEwan
- CEO, Commercial & Private Banking: Alison Rose
- COO: Mark Bailie
- CFO: Ewen Stevenson
- CMO: David Wheldon
- CRO: David Stephen
- CAO: Simon McNamara
- CHRO: Elaine Arden
Royal Bank of Scotland was founded in 1727, however, the Royal Bank of Scotland Group plc operates several older brands. These include: Child & Co, dating back to the 1640s, Coutts, established in 1692 and Drummonds, established in 1712. The Royal Bank of Scotland Group plc also operates Ulster Bank, which was established in Belfast in 1836, and Isle of Man Bank, which was established in 1865. The modern banking brand NatWest, established in 1970, is also run by The Royal Bank of Scotland Group plc.
The most popular product offered by Royal Bank of Scotland is current accounts, followed by savings accounts. Insurance, which includes car, home and travel insurance, comes third, while loans and mortgages come fourth. These products are offered to personal, private and corporate customers in the United Kingdom. If you would like to find out more about any of these products, then we invite you to visit the official RBS website. You can apply for most products online, or you can apply by calling into your local branch.
For additional RBS phone banking numbers, search Google.
What’s the best way to contact RBS?
The best way to contact Royal Bank of Scotland for account enquries is over the phone, or in branch. You can also email RBS or write to them, although the latter method is only suitable for complaints. For a fast response to your query, call RBS customer service on 0345 900 0400, which is an official RBS number.