1st CENTRAL Contact Number

01489 794 256

Call Monday to Friday 8am to 8pm and Saturday 9am to 5pm.

1st CENTRAL is a British insurance company authorised and regulated by the Financial Conduct Authority, with headquarters in Haywards Heath, West Sussex, England. They specialise in car insurance, with subset products which include motor cover, legal cover, personal accident cover, hire car cover, breakdown cover, and excess protect cover, all of which can be built into any car insurance quote. 1st Central have a 4.4 out of 5* rating on reviews website Feefo, and they have a 5* Defaqto rating from 2014 to 2017. If you need to contact 1st Central, you can do so on the 1st Central contact number 01489 794 256. This number is suitable for making a claim and querying existing claims.

1st CENTRAL Contact Numbers

Contact 1st Central by department on the following numbers:

Claims 01489 794 256
New quotes 0333 043 2044
Renewals 0333 043 2055
Policy changes 0333 043 2066
Windscreen claims 0333 043 2012
Complaints department 0333 043 2077

Call Instructions for 01489 794 256

Thank you for calling 1st Central Insurance.

If you are reporting a claim for the first time, press 1.

If you have a query about an existing claim made before 3rd November 2014, press 2.

If you have a query about an existing claim made after 3rd November 2014, press 3.

If you would like to hear these options again, press 4.

1st CENTRAL Claims Number 0333 043 2011

To make a car insurance claim with 1st Central, you can call the claims department direct on 0333 043 2011. If you have already made a claim and you want an update on progress, you can call the claims department on 0333 043 2022. If you have been involved in an accident with somebody who is also insured with 1st Central, you can call the 1st Central claims department on 0333 043 2026. For windscreen claims, call 1st Central on 0333 043 2012.

  • New claims – 0333 043 2011
  • Existing claims – 0333 043 2022
  • Windscreen claims – 0333 043 2012 

These contact numbers are operational Monday to Friday 9am to 6pm, with the exception of the number 0333 043 2026, which is operational Monday to Friday 10am to 4pm.

1st CENTRAL Renewals Number 0333 043 2055

Need to contact 1st Central to renew or cancel your motor insurance policy? If so, you can call the 1st Central renewals department on 0333 043 2055. This direct dial contact number will connect you directly to the renewals team. If your policy is not set to automatically renew, then you will need to contact 1st Central if you want your policy to renew until next year. If you wish to cancel your car insurance policy, then you can do this over the phone quickly and easily.

  • Renewals – 0333 043 2055
  • Cancellations – 0333 043 2055

These contact numbers are operational Monday to Friday 8am to 8pm, Saturday 9am to 5pm, and Sunday 10am to 2pm. Call now to renew or cancel your insurance policy.

1st CENTRAL Policy Changes

You can make changes to your car insurance policy online for half the cost of making them on the phone. The cost to make online policy changes is £15. You can change your car, address and level of cover online, as well as purchase new types of cover such as legal cover and breakdown cover. Please note: You can’t update your registration number online. For this and all other policy changes not offered online, call 1st CENTRAL on 0333 043 2066.

How To Write To 1st CENTRAL?

The address for 1st CENTRAL is as follows:

Central House,
25 – 27 Perrymount Road,
Haywards Heath,
West Sussex,
RH16 3TP.

If you are making a complaint, write your letter as such:

Customer Relations,
First Central Insurance Management Ltd,
Central House,
25 – 27 Perrymount Road,
Haywards Heath,
West Sussex,
RH16 3TP.

About 1st CENTRAL

1st CENTRAL is a British insurance company with UK call centres. Founded in 2008, the company has sold over 2 million car insurance policies. 1st CENTRAL won Employer of the Year in 2012, 2013, 2014 and 2015 at the Business Matters Awards. They also have a 4.4 out of 5* rating on reviews website Feefo and a 5* Defaqto rating. In other words, they come highly recommended.

Car insurance is an extremely competitive market, although that hasn’t fazed 1st CENTRAL, who are thriving. Their car insurance products are among the best on the market. All 1st CENTRAL car insurance policies include the following features: A free courtesy car, a new replacement car if yours is written off and less than 12 months old, 21 days of European cover and up to £1,500 of key cover. You also get access to all your insurance policy documents online 24/7, and 1st CENTRAL operate UK call centres only with no outsourcing.

Need to contact 1st Central? Call them on 01489 794 256 for all customer service enquiries. Alternatively, if you would like a car insurance quote, fill out the 1st CENTRAL quotes form here.