For Halifax telephone banking, Halifax customers can call 0843 770 5033 or 0345 720 3040 24-hours a day, 7-days a week.
Halifax Contact Numbers
|Halifax Telephone Banking||0843 770 5033|
|Customer Service||0345 720 3040|
|Minicom||0345 732 3436|
|Overseas Callers||+44 (0)113 242 1984|
Halifax Customer Service
Existing Halifax customers can call 0843 770 5033 or 0345 720 3040 for telephone banking 24 hours a day, 7 days a week. With telephone banking, you can access all your accounts, transfer money, and pay your bills quickly and easily. You can also apply for an overdraft on the phone or a loan or credit card. When you call either of these numbers, you will be asked to either say or input your 8-digit account number and 6-digit sort code. You will also be asked to input 2 digits of your 6-digit security number.
Write to Halifax customer services
PO Box 548,
Feedback and Complaints
If you want to formally contact Halifax, they have an information page available here. To call from the UK is 0800 072 9779 and from abroad +44 113 366 0167 or +44 0113 366 0141 for the textphone service.
Minicom is a small electronic typewriter linked to a telephone system, enabling people with hearing or speech difficulties to send and receive messages. Call 0345 732 3436.
For any queries about an existing bank account, call 0345 7303040 or +44 113 242 1984 from abroad.
For any queries about an existing savings account, call 0345 726 3646 or +44 113 242 2005 from abroad.
For any queries about your mortgage, call 0345 850 3705. Please have your mortgage account number ready
- General enquiries – 0345 944 4555 or +44 1733 573 189 from abroad
- Credit card applications – 0800 028 3258
- Repayment cover – 0345 605 1150
- Card care – 0344 871 5408
- For agreements starting with 100, 77 or 7/ – 0345 604 7292
- For agreements starting with 84 or 15 – 0345 724 3444
- New loans – 0345 724 3444
- New customers – 0330 0189 539
- Existing customers – 0344 209 0471
- Claims – 0344 209 0472
- Windscreen Repairs – 0330 018 1889
Car Plan Extra
Halifax car finance if you are buying a car from an approved dealership and are 18 years old or over. You need to have had a Halifax current account for months plus and be registered for Internet Banking. Call 0333 202 7967
- Agreements starting with HAD (renewals) – 0345 604 6532
- Agreements starting with HAD (claims) – 0345 604 6619
- Agreements starting with HAP (renewals & claims) – 0345 300 5178
- Agreements starting with HIA (renewals & claims) – 0345 604 6531
- 24 Hour Emergency Homeline – 0345 601 2651
- Legal Helpline – 0345 604 6509
- New Customers -0800 500 3973
- Existing Customers. Policies after 22nd November 2015 0345 307 3801
- Existing Customers. Policies before 22nd November 2015 0345 604 9839
- New Customers 0345 307 3801
Halifax pet insurance covers pets as young as 8 weeks old with no maximum age limit. Halifax will pay your vet directly – 0845 850 0265
If you believe you have an issue with Halifax PPI, call 0345 600 1751
- Online Investments – 0345 835 5726
- Purchased in Branch – 0345 366 1513
- Money Order Help – 0345 602 0000
- Order Travel Money – 0345 246 0006
Halifax’s, award winning share dealing service. Access to a wide range of investments you can trade online, on your mobile or over the phone.
Call – 0345 722 5525
For advice and help with Halifax online banking, call – 0345 602 0000.
specially trained bereavement advisers are available to help. They can talk you through the process and provide help on what to do regarding accounts & bills – Call 0800 028 1057
Halifax Telephone Banking for Existing Customers
Existing Halifax customers can call 0843 770 5033 or 0345 720 3040 for telephone banking 24 hours a day, 7 days a week. With telephone banking, you can access all your accounts, transfer money, and pay your bills quickly and easily. You can also apply for an overdraft on the phone or a loan or credit card.
Call Instructions: When you call either of these numbers, you will be asked to either say or input your 8-digit account number and 6-digit sort code. You will also be asked to input 2 digits of your 6-digit security number.
Halifax Telephone Banking for New Customers
New customers can call 0843 770 5033 or 0345 720 3040 to apply for telephone banking with Halifax. However, please note that the hours of operation for new customers are different to those for existing customers. The hours of operation are as follows: Mon-Fri: 8am-8pm, Sat: 8am-6pm and Sun: 9am-5pm.
Call Instructions: Applying for telephone banking with Halifax is quick and easy. Have your account number and sort code to hand. Halifax will send a security pack out to you by post, which you can then use to setup your telephone banking.
Halifax contact Number for lost and stolen cards
If you have lost your credit or debit card, call Halifax on 0800 0 15 15 15. This Freephone number will connect you to a Halifax customer service assistant. If you have lost your card abroad, and you are calling from abroad, the contact number is +44 (0) 113 242 8196.
Replacement Cards or Pins
- Debit Card or Pin 0345 720 3040
- Credit Card or Pin 0345 944 4555
Sign Video Service
For the hard of hearing – http://www.halifax.co.uk/contactus/sign-video/
Find your local Halifax branch
Branch Finder – http://www.halifax.co.uk/branchfinder/search.asp
Halifax Help and Support
Halifax has a useful help centre online. Here’s some articles to get you started:
- How to stay safe online – http://www.halifax.co.uk/aboutonline/security/?tag=HC1
- How to report a lost or stolen card – http://www.halifax.co.uk/aboutonline/things-you-can-do/lost-or-stolen-cards/
- How to update your phone details – http://www.halifax.co.uk/onlinebankinghelp/manage-your-details/?tag=HC4
Halifax Office Locations
Write to Halifax at any of the following addresses:
Halifax HQ Address
Halifax Leeds Office (Customer Relations)
PO Box 548,
Halifax on Social Media
Send a message to Halifax on social media through these mediums:
Halifax is a British bank which operates as a trading division of Bank of Scotland. This in turn is a wholly owned subsidiary of Lloyds Banking Group. Halifax offers a variety of banking and financial products and services including bank accounts, savings accounts including ISAs, mortgages, car finance, personal loans, credit cards, share dealing and investment management, and a range of insurance products including home, car, life, business, landlord and travel insurance. The bank’s headquarters are in Halifax, and it currently operates around 800 branches throughout the UK.
– Group CEO: James Crosby
– Chief Executive of Strategy and International Operations: Colin Matthew
– Chief Executive of Insurance and Investment Division: Philip A. Hodkinson
= Chief Executive of Retail: A. H. Hornby
Halifax was originally a building society, which was established in 1853 as the Halifax Permanent Benefit Building and Investment Society. It was set up for the benefit of local working people, with the main aim of helping them to buy their own homes. By 1913 it had become the UK’s largest building society, with branches nationwide. During the late 1980s it also began to offer regular banking products including current accounts and credit cards. It also established an estate agency chain. In 1997 the Halifax officially became a bank rather than a building society when it floated on the London Stock Market. Halifax merged with Bank of Scotland in 2001 to create HBOS. Both brand names were retained, although Halifax has been a trading name only since 2007, when all of the bank’s assets were moved across to Bank of Scotland. HBOS was acquired by Lloyds Banking Group in January 2009. Halifax’s estate agency chain was sold to LSL Properties later the same year.
Halifax is the UK’s largest provider of residential mortgages and savings accounts. It currently has over 11 million savings customers. More information on all of its products and services, including how to register for them, can be found on the bank’s website or in any of its branches.