Halifax Telephone Banking

0843 770 5033

For telephone banking, Halifax customers can call 0843 770 5033 or 0345 720 3040 24-hours a day, 7-days a week.

Telephone banking with Halifax is quick and convenient. You can check your account balance and make payments and transfers over the phone.

Halifax Telephone Banking Contact Numbers

Halifax Telephone Banking 0843 770 5033
Customer Service 0345 720 3040
Minicom 0345 732 3436
Overseas Callers +44 (0)113 242 1984

Halifax Telephone Banking Opening and Closing Times

Halifax Telephone Banking 24-hours, 7 days a week
Customer Service 24-hours, 7 days a week
Minicom 24-hours, 7 days a week
Overseas Callers 24-hours, 7 days a week

Call Charges

Halifax Telephone Banking for Existing Customers

Halifax telephone banking contact number

Existing Halifax customers can call 0843 770 5033 or 0345 720 3040 for telephone banking 24 hours a day, 7 days a week. With telephone banking, you can access all your accounts, transfer money, and pay your bills quickly and easily. You can also apply for an overdraft on the phone or a loan or credit card.

Call Instructions: When you call either of these numbers, you will be asked to either say or input your 8-digit account number and 6-digit sort code. You will also be asked to input 2 digits of your 6-digit security number.

Halifax Telephone Banking for New Customers

New customers can call 0843 770 5033 or 0345 720 3040 to apply for telephone banking with Halifax. However, please note that the hours of operation for new customers are different to those for existing customers. The hours of operation are as follows: Mon-Fri: 8am-8pm, Sat: 8am-6pm and Sun: 9am-5pm.

Call Instructions: Applying for telephone banking with Halifax is quick and easy. Have your account number and sort code to hand. Halifax will send a security pack out to you by post, which you can then use to setup your telephone banking.

Halifax contact Number for lost and stolen cards

If you have lost your credit or debit card, call Halifax on 0800 0 15 15 15. This Freephone number will connect you to a Halifax customer service assistant. If you have lost your card abroad, and you are calling from abroad, the contact number is +44 (0) 113 242 8196.

Halifax Help and Support

Halifax has a useful help centre online. Here’s some articles to get you started:

Halifax Office Locations

Write to Halifax at any of the following addresses:

Halifax HQ Address

Halifax PLC,
Trinity Road,
West Yorkshire,
HX1 2RG.

Halifax Leeds Office (Customer Relations)

PO Box 548,
LS1 1WU.

Halifax on Social Media

Send a message to Halifax on social media through these mediums:


About Halifax


Halifax is a British bank which operates as a trading division of Bank of Scotland. This in turn is a wholly owned subsidiary of Lloyds Banking Group. Halifax offers a variety of banking and financial products and services including bank accounts, savings accounts including ISAs, mortgages, car finance, personal loans, credit cards, share dealing and investment management, and a range of insurance products including home, car, life, business, landlord and travel insurance. The bank’s headquarters are in Halifax, and it currently operates around 800 branches throughout the UK.

Key People

– Group CEO: James Crosby
– Chief Executive of Strategy and International Operations: Colin Matthew
– Chief Executive of Insurance and Investment Division: Philip A. Hodkinson
= Chief Executive of Retail: A. H. Hornby

Halifax was originally a building society, which was established in 1853 as the Halifax Permanent Benefit Building and Investment Society. It was set up for the benefit of local working people, with the main aim of helping them to buy their own homes. By 1913 it had become the UK’s largest building society, with branches nationwide. During the late 1980s it also began to offer regular banking products including current accounts and credit cards. It also established an estate agency chain. In 1997 the Halifax officially became a bank rather than a building society when it floated on the London Stock Market. Halifax merged with Bank of Scotland in 2001 to create HBOS. Both brand names were retained, although Halifax has been a trading name only since 2007, when all of the bank’s assets were moved across to Bank of Scotland. HBOS was acquired by Lloyds Banking Group in January 2009. Halifax’s estate agency chain was sold to LSL Properties later the same year.

Halifax is the UK’s largest provider of residential mortgages and savings accounts. It currently has over 11 million savings customers. More information on all of its products and services, including how to register for them, can be found on the bank’s website or in any of its branches.