As an RBS customer, you can make payments and transfers in several different ways. These include through telephone banking, mobile banking, online banking, and branch banking.
Making a payment or transfer is usually instantaneous, so you can move money around your accounts or to another person’s account within seconds. However, some RBS payment and transfer methods are more convenient than others. One of the most convenient ways is through digital banking, which we will look at closer below.
Payments and transfers with RBS digital banking
You can make an external payment or inter-account transfer quickly and easily, by logging into your RBS online banking account here: http://personal.rbs.co.uk/personal/ways-to-bank/digital-banking.html. Please note: To make use of this service, you must first be registered for digital banking with RBS. If you have not already registered for digital banking, you can do so by calling RBS, or by calling RBS automated telephone banking.
To make a payment or transfer online, login to your digital banking account and click ‘Payment and Transfers’ from the side menu. You will then be presented with the following options:
From the options illustrated above, select the option that is most relevant to what you want to do. For example, if you want to make a payment or transfer, click ‘Make a payment or transfer’ to get started.
You will then have three steps to fulfil before you can make a transfer:
Step 1: Enter your payment information
Step 2: Finally, check and authorise
Simply enter the required information to make a transfer between your accounts. You can make transfers between all your savings and current accounts, and you can view your available balances.
Or, if you are making a payment, then you will need to select a payee or add a new payee to your account. To add a new payee, you will need to authorise the payee with a card reader. A card reader is a security device that has you insert your debit card to authorise new transactions.
If you do not have a card reader, you can order a new one online through your digital banking account. Here’s how to do that:
Step 1: Log in to your Digital Banking account
Step 2: Select ‘Security’ from the menu
Step 3: Select ‘Order a card-reader’ from the drop down menu in the security section
Step 4: Select a reason from the drop down menu
Step 5: Click ‘Confirm’
You should then receive your new card reader within 15 days.