Natwest Telephone Banking

0843 770 5037

Natwest customers can call telephone banking on 0843 770 5037 or 0345 788 8444. These contact numbers are available 24-hours a day, 7 days a week.

Natwest telephone banking can be used by existing customers to check balances, accounts and payments. It can also be used to amend Direct Debits and set up new payments and transfers.

Natwest Telephone Banking Numbers

Natwest Telephone Banking 0843 770 5037
Customer Service 0345 788 8444
Register for Telephone Banking 0800 88 11 77
Overseas Callers +44 8705 888 444

Call Charges

Natwest Telephone Banking Opening and Closing Times

Natwest Telephone Banking 24/7
Customer Service 24/7
Register for Telephone Banking 24/7
Overseas Callers 24/7

Register for Natwest Telephone Banking

If you have not already registered for telephone banking with Natwest, call 0800 88 11 77 for accounts in England and Wales or 0345 301 0897 for accounts in Scotland. These numbers will connect you with one of Natwest’s customer service advisors who will help you register.

Please note that you won’t be able to use telephone banking until you are properly registered. This process takes a few days. Natwest will post out a Welcome Pack to you with a security code to activate telephone banking. You will receive your Welcome Pack within 7 days.

Natwest Automated Telephone Banking

Natwest’s automated telephone banking service can be used to check your accounts and make payments and transfers. You can also use this service to apply for a loan or credit card. Automated banking can be called on 0843 770 5037 or 0345 788 8444, 24/7. Please note, however, that you must be registered for telephone banking to use these services.

Emergency Cash

If you need emergency cash (perhaps you have lost or forgotten your Debit Card), you can request emergency cash by calling Natwest on 0370 600 0459. This number will connect you to a customer advisor, who will also give you the option to cancel your card if it has been lost of stolen. You will be authorised to withdraw between £20 and £300 at a cash machine.

Natwest Help and Support

Natwest’s online support centre can be found here, and Natwest’s online security centre can be found here. Natwest has published a range of helpful guides on their website for customers. Here’s some to get started:

Natwest Office Locations

You can write to Natwest at any of the following addresses:

Natwest HQ Address

175 Glasgow Rd
EH12 1HQ

Natwest London Address

250 Bishopsgate,

Natwest Mortgage Services Scotland Address

74 West Blackhall Street,
PA15 1XG.

Natwest Manchester Customer Support Address

3 Hardman Boulevard,
Greater Manchester,
M3 3AQ.

Natwest Mortgage Services England Address

5 Queen Street,
City Centre,
NR2 4TL.

Natwest Birmingham Customer Service Address

6-10 Brindley Place,
B1 2TZ.

Natwest on Social Media

Send a message to Natwest on social media through these mediums:


About NatWest

NatWest is the brand name of the National Westminster Bank, a retail and commercial bank based in the United Kingdom. It is part of the Royal Bank of Scotland Group. Headquartered in London, the bank employs 33,000 people and has 14 million customers including 850,000 small businesses. It operates a network of over 969 branches in the UK, and also provides its services in Ireland via its subsidiary Ulster Bank. NatWest offers a variety of banking and financial products and services including current and savings accounts, credit cards, mortgages, personal loans, investment management and a range of insurance products which include home, life and car insurance.

Key People

– Chairman: Sir Howard Davies
– CEO: Ross McEwan
– Chief Financial Officer: Ewen Stevenson

NatWest was established in 1968 via the merger of National Provincial Bank and Westminster Bank. The resulting National Westminster Bank began trading on January 1st, 1970. During the 1980s it established its investment banking arm and also began to offer home loans. It also began to expand into the international market, operating in the USA, Canada, Australia and continental Europe. However, its international operations were devolved following the stock market crash of 1987. NatWest merged with the insurance company Legal and General in 1999, the first time a bank had merged with an insurance company in the UK. It was taken over by the Royal Bank of Scotland the following year. The takeover in 2000 was the biggest in UK history, worth £21 billion, and it made the Royal Bank of Scotland Group the second largest bank in the UK and Europe. The NatWest branding is still retained.

Natwest’s most popular products are its mortgages, personal loans and current accounts. To find out more details about these and the bank’s other products, including how to apply for them, visit the NatWest website or call into any of their high street branches.