Santander Telephone Banking

0843 770 5038

Call Santander telephone banking on 0843 770 5038 or Freephone 0800 9 123 123. Lines or open from 7am to 9pm Monday to Saturday, and from 8am to 9pm on Sundays.

By calling Santander’s telephone banking service, you can manage your accounts, make payments, order statements and move your money around quickly and easily.

Santander Telephone Banking Numbers

Santander Telephone Banking 0843 770 5038
Automated Banking 0843 770 5038
Freephone 0800 9 123 123
Customer Service 0800 912 3123

Call Charges

Santander Telephone Banking Opening and Closing Times

Santander Telephone Banking 7am to 9pm Monday to Saturday - 8am to 9pm on Sundays
Automated Banking 7am to 9pm Monday to Saturday - 8am to 9pm on Sundays
Freephone 7am to 9pm Monday to Saturday - 8am to 9pm on Sundays
Customer Service 7am to 9pm Monday to Saturday - 8am to 9pm on Sundays


Telephone Banking with Santander

Santander telephone banking contact number

Did you know that as a Santander customer you can bank over the phone? Santander’s telephone banking service lets customers access accounts, make and review payments and move money around quickly and easily. Through telephone banking, you can also order an account statement, setup or cancel standing orders and order a new card or PIN number. To do this, call 0843 770 5038 or 0800 9 123 123.

Call Instructions: When you call either of the phone numbers listed above, you will be asked to enter your Customer ID and Telephone Banking Number. Input these, and you will be connected to an automated menu where you can manage your accounts.

Register for Santander Telephone Banking

If you have not already registered for telephone banking with Santander, then you may have to set this up before you can use Santander’s automated service. To enquire about this, call Santander on 0800 912 3123. Alternatively, you may be able to bank over the telephone without registering if you have a Santander Debit Card. Call 0843 770 5038 or the Freephone number 0800 9 123 123 to be put through to Santander’s automated telephone banking service.

Mobile Banking with Santander

Santander has mobile apps available for iPhone, iPad and Android phones which you can use to check balances and statements, make payments, view and cancel Direct Debits and much more. These mobile applications are free to download and use, and they can be accessed 24/7. Santander has seperate ‘Personal’, ‘Spendlytics’ and ‘Business’ applications available. The Spendlytics app is unique, in that it helps you to analyse and understand your spending over time.

Santander Help and Support

The Santander help and support page can be found here. At that support page, you can find out more about current accounts, savings, investments, ISAs and credit cards, and you can get help for any issues you might be experiencing.

Here’s some articles to help get you started:

Santander Office Locations

Write to Santander at any of the following addresses:

Santander GBM HQ London Address

2 Triton Square London,
NW1 3AN,
United Kingdom.

Santander Complaints Address

Santander UK PLC,
PO Box 1125,
BD1 9PG.

Santander on Social Media


About Santander


Santander is a bank based in the United Kingdom. It is wholly owned by the Spanish parent company the Santander Group. However, Santander UK plc has its own board and management team and is run as a completely autonomous entity. It is one of the leading providers of personal financial products and services in the UK. Headquartered in London, it employs approximately 20,000 people across its 1,010 branches and 50 corporate business centres. It has 14 million customers. The main products and services it offers are current accounts, ISAs and savings accounts, credit cards, personal loans, mortgages, investment management and several insurance products which include home, car, life and travel insurance.

Key People

Chairman: Bruno Montalvo
CEO: Nathan Bostock
Managing Director: Vik Hill
Deputy Managing Director: Adam Goldhagen
Commercial Director: Stewart Grant
Finance Director: Diane Roberts
Risk Director: Juan Carlos Lopez Gil
Technology and Operations Director: Graham Firmin
Legal Director: Wayne Gibbard
Head of Retail and Business Banking: Javier San Felix
Head of Corporate Banking: Chris Sullivan

Santander UK plc was formed in 2010 when Abbey National merged with the retail and savings arms of Bradford and Bingley. Alliance and Leicester also merged into the business later the same year. All three of the businesses that merged to form Santander UK were former building societies. Abbey National had previously been purchased by the Santander Group in 2004; the other two were acquired by the group during the 2008 banking crisis. Initially the individual branding of the businesses was retained until 2010, when they were all rebranded under the Santander name. Alliance and Leicester’s business banking operation was merged into Santander Corporate Banking in 2009. Santander UK also operates the internet-only bank Cahoot.

The most popular products offered by Santander UK are its mortgages and savings accounts. It is one of the leading providers of both in the UK. The bank’s website offers details about these products and all the other products and services it offers, including how to register for them. Alternatively, details and registration are available in any of the bank’s branches.