SSE Contact Number

0843 770 5091

SSE plc is a British energy company with headquarters in Perth, Scotland. SSE is one of the big six energy suppliers, listed on the London Stock Exchange, with over 2.8 million customers in England, Wales, Scotland and Northern Ireland. SSE is also the second largest supplier of natural gas in the United Kingdom. The SSE brand operates in England and Scotland, with Wales served by the SWALEC brand. SSE is known for its good customer service record and competitively-priced gas and electricity tariffs. To contact SSE customer service, call the SSE contact numbers listed on this page, or send an email to headofcustomerserviceteam@sse.com.

SSE Phone Numbers 0843 770 5091

DEPARTMENT CONTACT NUMBER
Customer service 0345 071 9710
Pay as you go 0345 071 7814
Freephone 0800 number 0800 048 3516

Calls to 03 numbers cost no more than calling 01 and 02 numbers. If you are concerned about call charges, check with your network provider. Calls to 0843 numbers cost 7p per minute plus your phone company’s access charge.

SSE Customer Service 0345 071 9710

To speak to a customer service assistant, call 0345 071 9710. Alternatively, you can send a message to the SSE customer service team by filling out this form (clicking the link will take you to the SSE website). The number 0345 071 9710 is suitable for all general enquiries. It is also suitable for both new and existing customers. If you have an enquiry about a recent bill or a recent payment, the SSE team will be able to help you. They will also be able to help you with your smart meter and your electric heating system, if you are experiencing problems with them.

Change Tariff 0330 102 8313

If you wish to change your current SSE tariff, call the SSE team on 0330 102 8313. This SSE contact number will connect you to the sales team, who will be able to help you with changing your tariff, or cancelling your tariff. It is quick and easy to change tariff with SSE. If you are interested in changing tariff to save money, we recommend you check out SSE’s latest tariffs at https://sse.co.uk/energy. If you are already an SSE customer, you could save £50 a year by changing your gas and electricity tariff. Call SSE now to discuss your energy needs in greater detail.

SSE Pay As You Go Customers 0345 071 7814

If you need help with your pay as you go meter, call SSE on 0345 071 7814. This SSE phone number is suitable for all general prepayment gas and electricity enquiries. If you need help topping up your pay as you go meter, or you are moving into a home with a pay as you go meter, the SSE customer service team will be able to assist you. If you have lost your pay as you go key or card, you can request a new one by calling 0345 071 7814. Please note: If you have an enquiry related to avoiding pay as you go key fraud, we recommend reading this article on the SSE website.

Freephone Number for SSE 0800 048 3516

The Freephone number for SSE is 0800 048 3516. This Freephone number is for general enquiries. If you have a specific enquiry related to your account, or you need technical assistance, you should call a relevant number listed in the table “SSE Phone Numbers 0843 770 5091“. If you wish to access priority services, SSE have a special Freephone number (0800 294 3259). Calls to 0800 numbers are free from a mobile or landline. Contact SSE on these Freephone numbers for all general customer service enquiries.

Make A Complaint With SSE 0345 071 9853

To make a complaint with SSE, call the SSE customer care team on 0345 071 9853. This helpline is a direct line for the SSE complaints department. It is suitable for making a complaint about your account, bills, energy supply, smart meter or energy tariff. SSE have a structured complaints process with three steps. Step 1 of the complaints process involves calling SSE to talk to a customer service advisor about your complaint. The number 0345 071 9853 is available from 8am to 8pm Monday to Friday, and from 8am to 2pm on Saturday. It is closed on Sundays.

SSE Energy Services Phone Numbers

The following phone numbers are for SSE Energy Services:

  • Business Energy Sales 0800 072 3317
  • Energy efficiency 0345 076 7638
  • Microgeneration +44 (0)2920 249065
  • Go Green 0800 975 7339
  • Shield boiler maintenance (England) 0345 076 7646
  • Shield boiler maintenance (Scotland) 0345 076 0524
  • Shield boiler maintenance (Wales) 0345 076 0526

SSE Contact Information 

SSE plc is registered on the London Stock Exchange and is a constituent of the FTSE 100 Index. You can view SSE’s stock performance at https://finance.google.co.uk/finance?q=LON:SSE. Alternatively, view a summary of SSE’s performance on the London Stock Exchange here.

SSE Email Addresses

DEPARTMENT CONTACT NUMBER
Customer service headofcustomerserviceteam@sse.com
New connections connections@sse.com
Transmission enquiries transmission.review@sse.com

If you want to send an email to SSE customer service, the address is headofcustomerserviceteam@sse.com. This email address is for the head of customer service at SSE. It is the best and most reliable email address to send complaints to.

The SSE email address for new connections and service alterations is connections@sse.com.

The SSE email address for transmission enquiries is transmission.review@sse.com.

SSE registered office and trading address

SSE plc,
Inveralmond House,
200 Dunkeld Road,
Perth,
PH1 3AQ.

SSE’s VAT number is: GB 553 7696 03.

SSE address (Glasgow, Scotland)

SSE Renewables,
1 Waterloo Street,
Glasgow,
G2 6AY.

SSE address (Belfast, Ireland)

SSE Renewables,
83-85 Great Victoria Street,
Belfast,
BT2 7AF.

SSE address (Reading, England)

SSE Renewables,
One Forbury Place,
43 Forbury Road,
Reading,
RG1 3JH,
Berkshire.

SSE address (Machynlleth, Wales)

SSE Renewables,
Office 101,
Y Plas,
Machynlleth,
Powys,
SY20 8ER.

SSE Social Media Pages

If you want to contact SSE plc on social media, they have active accounts on Vimeo, YouTubeTwitter and LinkedIn. Please note: For immediate customer service enquiries, you should contact SSE on one of the published SSE contact numbers or by email. SSE do not always reply to messages on social media. Complaints should be processed by phone, email and in writing only.